Within the U.S.
• Flat Rate Shipping: $3
• Free Shipping: for all order orders over $35
Delivery Times
• Orders typically arrive within 3–7 business days after processing
International Shipping
• Flat Rate Shipping: $6
• Free Shipping: Available on orders of $65 or more
Delivery Times
• International orders may take 2–4 weeks depending on the destination and customs processing
• Please note that any customs fees, taxes, or import duties are the responsibility of the customer
• Countries below cannot be shipped:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm
Processing Time
• Orders are processed within 1–4 business days after payment is received
Tracking
• Orders are shipped without a tracking by default
• Free tracked shipping on orders over $40USD for USA, and over $70 USD for international.
• Once your order has shipped, you will receive a confirmation email with your tracking information. (If applicable)
Returns
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 14 days of delivery with:
1. A photo of the damaged or incorrect item
2. Your order number
We will review your request and offer a replacement or refund if eligible. (Contact email: [email protected])
Lost or Stolen Packages
•We are not responsible for lost or stolen packages. Once an order is shipped, it is in the hands of the carrier. If your package is missing, please check with your local postal service
Wrong Address Provided
• Please double-check your shipping address before placing an order
• If an incorrect address is provided and the package is returned to us, you just need to pay for reshipping
Order Cancellations
• If your order has not shipped yet, you may request a cancellation by contacting us as soon as possible.(Email:[email protected])
• Once an order has been shipped, it cannot be canceled or modified.