US:
• Untracked shipping under $10: Free
• Tracked shipping over $10: Free
International:
• Untracked shipping under $25: $5
• Tracked shipping over $25: Free
Delivery time:
• Within the US: Orders typically arrive within 2–7 business days after processing
• International: Could be faster (~7–10 days to Canada/Europe) or slower (~3–4 weeks to remote countries)
• Please note that any customs fees, taxes, or import duties are the responsibility of the customer
• Once your order has shipped, you will receive a confirmation email with your tracking information. (If applicable)
Processing time:
• Orders are processed within 1–4 business days after payment is received
Damaged or incorrect items:
If your order arrives damaged or you receive the wrong item, please contact us within 14 days of delivery with:
1. A photo of the damaged or incorrect item
2. Your order number
We will review your request and offer a replacement or refund if eligible. (Contact email: [email protected])
Lost or stolen packages:
•Once an order is shipped, it is in the hands of the carrier. If your package is missing, please check with your local postal service
Order Cancellations
• If your order has not shipped yet, you may request a cancellation by contacting us as soon as possible.(Email:[email protected])
• Once an order has been shipped, it cannot be canceled or modified.
• Countries below cannot be shipped:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm